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Frequently Asked Question


1 What is GeM ?
GeM Marketplace (Government e-marketplace) is an online marketplace for the public procurement of commonly used goods & services by the central & public departments of the government. GeM SPV is the authority responsible for the development, management, and maintenance of the GeM platform.

2What could be the reason for the variation in prices between GeM and other Marketplaces?
The price given on GeM portal is different from other marketplaces, due to the following factors:

  1. The prices offered on GeM include all taxes.
  2. Products offered on GeM may have a different warranty period.
  3. An onsite warranty is offered for some products.
  4. The payment terms of the transaction on GeM is different from other marketplaces.

3How many days does my service offering(s) get approved?
The service offering is approved within 72 working hours of the approved time. Gem registration consultancy services offer services without any delay.

4 Is Aadhaar necessary for Seller Registration?
No, Aadhaar is no longer mandatory for Seller Registration, sellers can also use personal PAN for Identity Verification while doing the Seller Gem registration.

5 Which email should I provide for Gem portal registration?
You must provide the official email ID of the person managing the account to not miss out on the updates.

6 What is a Log interval?
Log interval is the period after which the invoice has to be generated by the vendor. The time duration for the generation of the bill could be 30 days and is generated on a pro-rata basis as per the contract. For more information, you can contact gem portal online directly.

7 Why GeM registration?
  • GeM portal provides a wide and interactive online platform for manufacturers, small dealers, and service providers
  • It provides easy online procurement for goods & services to be used by various government sectors.
  • Gem portal product price list is a dynamic market and thus, the prices of the goods and services change according to the changing needs and conditions of the market.
  • It is a secure platform and all documents are e-signed by the buyers and sellers.
  • Gem registration consultancy provides modern tools such as e-bidding, online reverse auction, and demand aggregation to provide government users with the best value for the money.
  • It provides direct purchases for Government departments, Organizations, and Public Sector Undertakings.
  • It has a user-friendly interface for buyers and sellers.

8 How can I download the Gem registration certificate after completing the registration process?
Once you've finished the Gem registration process successfully, locate the section for certificates or paperwork after signing into your Gem portal account, and click the download link when you find it. Your device will save the certificate. The customer support team for the Gem portal is available to help you if you run into any difficulties.


9 How can I access and fill out the Gem registration form to become a registered seller on the Government e-Marketplace (GeM) platform?
So, there you have it – a step-by-step guide to kickstart your journey with the Gem registration form. Remember, GeM's support team is just a click or call away to assist you.


10 What are the key advantages of using the Gem (Government e-Marketplace) platform for businesses and government entities looking to streamline their procurement processes?
Government e-marketplace promotes transparency by providing a centralized platform where all transactions are recorded and accessible. This ensures fairness and accountability in procurement procedures, reducing the scope for irregularities.


11 Are GeM Registration Consultancy Services cost-effective?
Yes, Gem registration consultancy services are usually cost-effective in the long run.


12 How do I get started with GeM Registration Consultancy Services?
Choosing Gem registration consultancy services would align with your needs and budget to start the registration process under our guidance.


13 How can I Participate in the Bidding Process on GeM?
To participate in the Gem Bidding Process, you need to be a registered seller on the GeM platform. Once registered, you can view bidding opportunities posted by government buyers and submit your bids electronically


14 How Are Gem Registration Fees Calculated?
Gem Registration Fees vary based on the type of business entity and the services you wish to avail. The fees are designed to be reasonable and affordable for businesses of all sizes.


15 How Do I Ensure a Smooth Registration Fee Payment Process?
Gem Registration Fees are a necessary investment for businesses looking to tap into government procurement opportunities through the Gem portal.


16 How Do I Fill Out the Registration Form?
To fill out the Gem registration form, Visit the Gem portal and navigate to the registration section. Follow the step-by-step instructions provided on the form.


17 Can I Edit the Form After Submission?
Yes, you can edit certain sections of the Gem registration form after submission. However, it's recommended to double-check the information before submitting it to avoid any errors.